Messages from bereaved relatives...
"Don’t be afraid to show your humanity – it really makes a difference."
"Don’t be ambiguous in what you say to us – fear clouds our understanding and ability to process."
"Don’t feel you’ve failed because you couldn’t save them. We saw how hard you tried and how much you cared."
"Acknowledge our loss and don’t be afraid to show your emotions."
"Resist saying ‘at least…’ or ‘I know how you feel’."
"Maximise opportunities for people to say goodbye when time is so limited."
Child Bereavement UK guidance and HEMS supporting films
Please note: The films in yellow are core to the training and are essential viewing. The HEMS and other films complement the core films.
“The Critical Care paramedic that actually spoke to us when we arrived at the children’s hospital where Freddie had been taken after the incident dealt with us with real compassion and kindness and I’ll never forget how comfortable she made me feel in the most awful situation and that conversation will always stick with me”
